As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the
- Key Missions Analyses, troubleshoots and resolves tickets escalated by support level 1 or 2 (internal, external) within SLA or internal OLA Reproduces and document customer problems and escalate them to relevant solution or product development